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Old 22 Nov 2007, 10:40 PM   #1 (permalink)
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Default Which reminds me....

For those of you who work with the general public what are the dumbest questions any customer has ever asked you?

Here are a few that have pissed me off...

"I know you're on your break but can you scan this item for me?"

seriously, if you know I'm on break why don't you take the effort to find a price scanner and scan the damn item yourself?

"Do you have (insert unnecessarily long toy name here)?"

This is where common sense comes into play... it is very easy to find a toy. All it takes is two steps. 1: look in toy aisles 2: look at related products. If a Pokemon toy isn't with they other Pokemon toys then obviously the store does not have it. Likewise, if a Thomas the Tank Engine toy isn't with the other Thomas the Tank Engine toys then we don't have it.

I hate when people ask me if we have super mega deluxe Thomas the Tank Engine transforming train garage and then assume I fucking know what the hell it is they're talking about. I'm not psychic, I don't know the name and location of every product we sell. The appropriate thing to ask would be "do you sell Thomas the Tank Engine toys?" and not "do you sell (insert unnecessarily long toy name here)?"
Another thing that pisses me off is when someone asks me for something and follows it up by saying "I saw it at (insert store name here)". Hello people, we are not K-Mart, Kohls, Wal-Mart, Best Buy or Circuit City. We don't carry EVERYTHING that they do.

Last edited by David; 22 Nov 2007 at 10:42 PM.
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Old 22 Nov 2007, 11:02 PM   #2 (permalink)
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I have been asked which pound is heavier....

I had a customer come up to me and ask for 12 steaks....I handed them to her, but I said "1 dozen".....she made me take them back out and recount them for her because she "came for 12 steaks not a dozen"

I had a customer buy a 25lb frozen turkey at 1 pm on Thanksgiving day....then call me and complain afew hours later that her bird wasnt thawed....

we were selling shrimp rings that not only had a clear lid, but was labeled 30 count shrimp....and I had a woman ask how many were in the package....I told her 30. She told me I was wrong.

I had a call from a cashier tellin me she was sending a customer back to me, the item she was buying wasnt coming up on sale....she brings me the item. shows me where the sale sign is, and says it isnt ringing up right....I point out to her on the sign where it clearly says "EXCLUDING"....and she says "I shouldn't be expected to read the sign"....I looked at her like she was insane...I had to call the store manager who ended up giving her the sale price

I had a customer who came up in line....he says "Man, I don't know how you deal with all these stupid questions all day...I could never do that"
he then procedes to ask me how many shrimp are in a half a pound....I tell him 12.
He then looks at me and asks "how many are in a pound?"

I had a guy come up to me in the music dept, and asked me if we sold cds.

.....I've done customer service for 12 years....I could literally keep going for a loooooooooong time
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Old 22 Nov 2007, 11:19 PM   #3 (permalink)
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"Do you work here?"

No, I just wear this shirt with the logo and name of the store on it for kicks.

"Where are your carts at?"

Why don't you pay attention next time when you arrive at the store,and you'll clearly see that the carts are in the corrals outside.

There was one time a guy asked my friend and I if we sold pornos,my friend tells him we sell family stuff only.

There have been other dumb questions but I can't seem to remember them.
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Old 22 Nov 2007, 11:39 PM   #4 (permalink)
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"How do you suck a dick?"
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Old 23 Nov 2007, 12:37 AM   #5 (permalink)
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In my store, we sell candy by the bulk. I get a lot of people who ask "if you buy less than a pound do you still have to pay the full price pound?".

Oh, and this didn't piss me off but...I once had this guy and a woman who couldn't speak english, and the guy let the lady go first. And while I was getting her change, he asked her a question and she said "no hablo engles" and he just looked at her and said "get the hell out of my country then" and stormed off.
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Old 23 Nov 2007, 12:42 AM   #6 (permalink)
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Quote:
Originally Posted by Reality CheCK

.....I've done customer service for 12 years....I could literally keep going for a loooooooooong time
You should. Your stories are almost funny enough to make me want to work the sales floor sometime
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Old 23 Nov 2007, 12:53 AM   #7 (permalink)
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I don't even know where to begin. From the time yon when I worked customer service, to the time near when I worked Anti-Customer service, to the time present when I work somewhere in the middle of those two...I have heard many...MANY stupid things.

I once got a letter from a debtor (customer who didn't pay) asking for among other things, the naked pictures of her back.

I once had a guy say, "I know, I know I owe you $2000. I need my employees' W2s. When are they going to be here?"

I laughed at the guy. Then I told him they'd arrive one to two business days after he paid the full amount owed with either a credit card or wire transfer.

Then he said, "It's illegal for you to not get my W2s for my employees to me!!"

Funny because I then got to tell him that no, it's illegal for HIM not to get his W2s to his employees on or before January 1st. As a representative of the company that records, prints and provides the W2s to him, I am under no such obligation.



He was pissed.

He was broke, too and I know he didn't get those W2s on time. Oh well. If you're going to run a business, you have to handle yours, you know?

Late.
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Old 23 Nov 2007, 01:37 AM   #8 (permalink)
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Quote:
Originally Posted by Reality CheCK
I have been asked which pound is heavier....

I had a customer come up to me and ask for 12 steaks....I handed them to her, but I said "1 dozen".....she made me take them back out and recount them for her because she "came for 12 steaks not a dozen"

I had a customer buy a 25lb frozen turkey at 1 pm on Thanksgiving day....then call me and complain afew hours later that her bird wasnt thawed....

we were selling shrimp rings that not only had a clear lid, but was labeled 30 count shrimp....and I had a woman ask how many were in the package....I told her 30. She told me I was wrong.

I had a call from a cashier tellin me she was sending a customer back to me, the item she was buying wasnt coming up on sale....she brings me the item. shows me where the sale sign is, and says it isnt ringing up right....I point out to her on the sign where it clearly says "EXCLUDING"....and she says "I shouldn't be expected to read the sign"....I looked at her like she was insane...I had to call the store manager who ended up giving her the sale price

I had a customer who came up in line....he says "Man, I don't know how you deal with all these stupid questions all day...I could never do that"
he then procedes to ask me how many shrimp are in a half a pound....I tell him 12.
He then looks at me and asks "how many are in a pound?"

I had a guy come up to me in the music dept, and asked me if we sold cds.

.....I've done customer service for 12 years....I could literally keep going for a loooooooooong time
This had me in tears..Bravo!


..Really.
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Old 23 Nov 2007, 02:24 AM   #9 (permalink)
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"Is deh popcown fwee?"

Fucking people with down syndrome shouldn't be allowed in public.
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Old 23 Nov 2007, 12:47 PM   #10 (permalink)
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I work at a local video store. Some of the things I hear sometimes.

One person tried to argue that they wasn't late with their movies. They just handed me the movies 5 minutes prior.

I had one guy bring some movies up to the counter to buy. I scan them, and tell him the total. He tells me I must of overcharged him. I go and look at the price sign on the self, then go look at what they rang up, and the prices were right. I told him this, and he says the machine must be adding them wrong or something. After I finally figure out what he's talking about, I say that the prices are correct, and that sales tax was added to the total likes always. He says he was never charged sales tax before.
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Old 23 Nov 2007, 05:15 PM   #11 (permalink)
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"Do you sell milk?"

We're a fucking supermarket.
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Old 23 Nov 2007, 07:47 PM   #12 (permalink)
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Quote:
Originally Posted by pyXL
"Do you sell milk?"

We're a fucking supermarket.
Welcome back, pyXL.
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Old 23 Nov 2007, 10:01 PM   #13 (permalink)
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Quote:
Originally Posted by Trevelbond
"Is deh popcown fwee?"

Fucking people with down syndrome shouldn't be allowed in public.
Was that the same "Fraaankk yooooo" guy with no keeper?


I can't recall any stupid questions asked to me, but I know there have been many.
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Old 23 Nov 2007, 11:07 PM   #14 (permalink)
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Quote:
Originally Posted by STICK
Was that the same "Fraaankk yooooo" guy with no keeper?
Nope... this tard had working legs. Comes in all the time... always the same question. I bet some fucking asshole gave him free shit once when he asked that stupid question, so now he asks everyone if their stuff is free.
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Old 24 Nov 2007, 02:17 AM   #15 (permalink)
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When they ask if the meat pies we sell have meat in them, simply because they might have mushrooms, or cheese, or something in them, and they think thats all.

Also when the customers gather around the coffee machine to order when there are two large fucking signs that clearly say you order at the MAIN counter, it happens about 10 times a fucking day.

And when the hippies come in and ask if anything we have that is hot is vegetarian. I would just love just once, to give them something with meat in it to them without them knowing and then watching the stupid hippie cunts eat it.
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